Privacy Policy

Last updated: September 1, 2026

AlwaysNotify is a private, invitation-only household notification service. This policy describes what information the service handles and how.

Information we collect

• Account information — your name and email address, used for sign-in and household membership.
• Notification addresses — contact details you add yourself (mobile number or chat handle) so alerts can reach you.
• Connected-account data — if you connect services such as email or a calendar, the service processes that content only to detect and deliver the alerts your household configured.
• Alert history — the alerts raised for your household and their delivery/acknowledgement records.
• Paired devices — identifiers for iPhones and Macs you pair, including the push token Apple issues so we can deliver alerts to that device.

How information is used

Solely to operate the service for your household: authenticating you, routing alerts to the devices you registered, and showing your household its alert history. AlwaysNotify does not sell personal information and does not use it for advertising. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Service providers

Delivery and infrastructure rely on established providers acting on our instructions: identity (WorkOS), hosting (Vercel), database (Neon), SMS and voice (Twilio), and team chat (Slack). Each receives only what it needs to perform its function.

Retention & your choices

You can remove a notification address, disable a channel, or leave the household at any time; reply STOP to any SMS to opt out of texts (this also stops automated voice calls to that number). Alert history is retained for the household's own reference and can be deleted on request.

Deleting your account

You can delete your AlwaysNotify account from household Settings in the signed-in app (Delete my account). That removes your WorkOS identity, paired devices, notification addresses, and membership. Household records other members still need (shared alerts and TODOs) stay with the household. You can also email privacy@alwaysnotify.com and we will complete deletion on request.

Children

AlwaysNotify is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Contact

Questions or requests: privacy@alwaysnotify.com.